I want to host two sites/domains on my account. Is this possible?
All our standard plans are suited for hosting one domain + its alises. The DNS entries we provide are for your main domain and domains leading to the same main page as it (domain aliases). While we do not stop our clients from using their space & traffic to host additional sites, redirecting domains to those should be done by some external DNS service. For further clarification or comments please contact us by submitting a support ticket.

Who is the owner of my domain name?
When we register a domain name for you, you are the owner of the domain name.

How can I update my domain's information?
All domain names registered through our site in your name. You are their owner and are listed as the domain`s contact (owner, technical, administrative and billing). The domains are registered with registrar partners that maintain the different domain registries. If you need your domain registration details updated, please write to us and we will update it for you.

How can I control my domain?
Depending on which registrar your domain has been registered with we might be able to place the domain in a separate account for you to manage. To check whether this is possible please file a support ticket. All domains however can be transferred to a different registrar. If you need to do this you can simply order the transfer and then authorise it - since you are the domain`s owner/contact we needn`t participate in the transfer.

How can I add aliases to my domain?
To add an alias (also known as pointer) leads to your domain name. In this way if you have something.com registered and hosted you might point somethingelse.net to it so it displays the same page. To add the alias you need to have the domain registered. You can order the registration via our website (under additional services) or do the registration with a different registrar. Once the registrations is ready you can write to us with the alias to be added. We will update it to your account and if needed will provide you with DNS/nameservers for the new domain.

How can I set permissions to my html directories?
If you wish to use Microsoft FrontPage, please see Q:"Other - How can I set permissions to my html directories, using Front Page?"
If you do not want to use FP, but use Control Panel instead you would need us to disable your FrontPage extensions first.
Please open a support ticket saying "Please disable Front Page extensions for my domain". After that you can use Control Panel for setting permissions.

Can I check my e-mail through a web browser?
Yes! Each of our hosting packages includes the Squirrelmail web-based mailing software. To log in to your squirrelmail account go to: www.YOURDOMAIN/squirrelmail/

How do I create an e-mail alias? What is a catch-all alias and how do I create one?
You can create e-mail aliases using the "Configure My SMTP server" or the "Aliases" links in the control panel. You can create an e-mail alias - mail sent to thealiasname@yourdomain.com (where thealiasname is the name of the alias you created) will be forwarded to the e-mails (external and from your account that you specify. You can also edit the catch-all e-mail alias. It will forward e-mails sent to any non-existent user on your site.

How do I setup forwarding for a specific e-mail?
To forward an e-mail created on your account you need to login into the user control panel. You can access it using www.yourdomain.com/user. You need to use login - user (NOT user@domain.com) and password as specified on account creation. Using the e-mail settings of the user control panel you can setup e-mail to be forwarded to external e-mail addresses. Please, note that once e-mail forwarding has been setup e-mails wont be stored for this user, but forwarded directly instead.

How to setup my POP3 E-mail in MS Outlook, Netscape, etc.?
In General section:
Email address: USER_NAME@DOMAIN_NAME.DOMAIN_EXTENSION
Servers section:
My incoming server is POP3 server
Incoming mail(POP3): DOMAIN_NAME.DOMAIN_EXTENSION
Outgoing mail(SMTP): DOMAIN_NAME.DOMAIN_EXTENSION
Account name: USER_NAME@DOMAIN_NAME.DOMAIN_EXTENSION
My server requires authentication
Settings
Use same settings as my incomming mail server
Advanced section:
Outgoing mail(SMTP): 25
Incomming mail(POP3): 110

My e-mail doesn't function properly. How can I get it tested?
Please submit a support ticket describing the problem you encounter. Also provide your domain name, e-mail username and password, what OS and mail client you use.

My web mail works, but I cannot recive messages in Outlook Express. I get the following error: "There was a problem logging onto your mail server. Your Password was rejected. Account ..."
This problem occurs most often when users do not enter a complete username for the mail account.
If you have set up an e-mail box mymail@mydomain.com, then the account name thet should be entered in Outlook (Tools->Accounts->Mail->Properties->Servers) is mymail@mydomain.com , NOT just mymail.

I can not see my site through my browser. How should I proceed?
There are a number of problems that can cause your site to appear offline. First of all please make sure your internet connetcion is functioning properly. To do this try connecting to some international sites (e.g. www.cnn.com or www.yahoo.com).
Also please make sure your domain has the correct DNS supplied for it. If we registered it we are responsible for doing this. A domain query can be done on this address: http://www.internic.com/whois.html
If all of the above appear to be in order there might be a technical issue with the server that hosts your site. In this case please contact us by submitting a support ticket.

How can i access my ftp directory via Internet Exploreer or other browser?
Enter address:
ftp://USER_NAME%23DOMAIN_NAME:USER_PASSWORD@DOMAIN_NAME/

I can not log in via FTP! How should I proceed?
After verifying you are using the correct username and password (Please note that username for FTP is: myusername@mydomain.com) you can submit a support ticket so we can analyse your problem.
Please provide your domain name, username, password and ftp client you are using and any error messages you get.

What is my FTP address?
Your FTP address is:
ftp.yourdomain.extension

Can I have additional domains pointing to the same main page as my main domain?
Yes, this is free of charge. We can mirror your web pages and mail system.

How can I create a subdomain?
Please submit a support ticket giving us your domain name and the subdomain you wish to create. It should be redirected to the subdirectory of html with the same name. Please create this directory yourself and put the appropriate index.html in it.

How can I determine where my site is hosted?
You can test our location pinging 60host.com, using the command: "ping 60host.com". You will receive our IP address from ping command. It is 207.218.207.51.
You can also check where this IP is located following the link:
http://alice.eng.level3.net/whois/whois.cgi?server=whois.ARIN.net&query=207.218.207.51
You can also do the same for your domain after getting an account with us.

How can I protect my images using .htaccess file in the case I have domain aliases?
Put the following code into your .htaccess file:
(Please replace lptest.com and lptest2.com with your domain name)

RewriteEngine on
Options +FollowSymlinks
RewriteBase /
RewriteCond %{HTTP_REFERER} !^.*(lptest.com|lptest2.com).*$ [NC]
RewriteRule .*\.(gif|jpg|jpeg|bmp)$ - [F,NC]

How can I protect my images using .htaccess file?
Put the following code into your .htaccess file:
(Please replace lptest.com with your domain name)

RewriteEngine on
Options +FollowSymlinks
RewriteBase /
RewriteCond %{HTTP_REFERER} !^.*lptest.com.*$ [NC]
RewriteRule .*\.(gif|jpg|jpeg|bmp)$ - [F,NC]

How can I publish a page, using Front Page?
In this example we suppose your domain name is lptest.com and your IP-address is 207.218.206.6.
1. Edit your hosts file
207.218.206.6 lptest.com
207.218.206.6 www.lptest.com
207.218.206.6 http://www.lptest.com
You neeed this changes, in the case your domain is name-based.
After that create a page and uppload it to http://www.lptest.com, using your site administrator username and password.

How can I set permissions to my html directories, using Front Page?
In this example we suppose your domain name is lptest.com and your IP-address is 207.218.206.6.
1. Please read and set your hosts file, as it is specified at Other - How can I publish a page, using Front Page?
2. Upload folder test2 at http://lptest.com/test2
Click File->Open web and specified http://www.lptest.com
RightMouse over test2->Convert to web
Doubleclick over test2
RightMouse->Properties and set permissions only to registered users.

How long does it take to get set up my web hosting account?
Once you register, you will receive your welcome e-mail within 30 minutes. This e-mail will give you all the info on technical support, IP Address, FTP info, and all the other important hosting information.
The whole procedure takes no more than 12 hrs, including the domain registration. Please contact us if there is an order delay!

I have purchased a $60 Domain+Hosting plan. How long does it take before my domain is active?
Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 24-72 hours before it is active. All Internet providers must update their records (DNS tables) to reflect the new site's location. We will register your domain name no later one business day after your order arrival (usually much sooner).

I'd like to use my name-based site for secure surfing (e.g. e-trade) the over Internet. How can I do that?
If you have a standard plan you can use the server's shared SSL certificate.
This is an exaple for domain lptest.com, located at IP-Address 207.218.206.6: https://xx.xx.xx.xx/~lptest.com/logged.php (where xx.xx.xx.xx is the server IP address, found in your welcome mail)
The SSL address for your account is:
https://your IP/~yourdomain.com(or net/org)/

What is my database and db-host names?
Host: "localhost"
Database name is the same as your domain name, replacing '.' with '_'. For example the database name for lptest.com is lptest_com.

What path should I use to access my perl and cgi-bin scripts?
You can access your perl scripts using a perl alias as follows:
http://YOUR_DOMAIN_NAME/perl/MY_PERL_SCRIPT.pl
You can access your cgi-bin scripts using a cgi-bin alias as follows:
http://YOUR_DOMAIN_NAME/cgi-bin/MY_SCRIPT.cgi

When am I eligible for a refund?
If you choose to cancel your account within 30 days of the original signup you can receive a complete refund of your hosting fees. When your package however includes domain registration please note that the domain registration fee is non-refundable. This is an Internet-wide practice and we have to abide by it. Even if you however cancel your hosting+domain account you can keep your domain for the year you have paid and point it elsewhere. You can also transfer this domain to a different registrar, or renew it in the future.
Please note that in case of damages or violation of the network security and 60 Host Terms of Service you will not be eligible for refund.

Do not find what you're looking for? Contact our support team now!